What cookies are
Cookies are small text files stored on your device when you visit a website. They help sites work, remember preferences, keep sessions secure, and, where you allow it, understand how the site is used.
Privacy
Cookie policy
Version 1, effective 13 August 2026. This policy explains the cookies and similar technologies used on the PuzzleDuck website and how you can control optional analytics.
The details
Essential cookies
We use strictly necessary technologies for security, sessions, forms, account sign-in, basket and checkout operation, and fraud prevention. These are used because the service you request cannot work securely without them. They may include a session cookie, a cross-site request forgery security token, and basket or checkout state.
Your cookie choice
The cookie_consent cookie records whether you accepted or declined optional analytics. It lasts for up to 12 months so we do not ask on every visit. It does not identify you by name and is used to apply the choice you made.
Google Analytics
If you accept optional cookies, we load Google Analytics to understand how people use the website and improve it. Google may set or access analytics technologies and receive information such as page views, approximate location derived from IP address, device and browser information, and interactions with the site. Google Analytics does not load through our consent control if you decline.
Payment technologies
When you use checkout, Stripe may use technologies that are necessary to process the payment securely, prevent fraud, and remember the payment session. Stripe handles that information under its own privacy information. We do not use payment technologies for optional website analytics.
Managing your choices
The first-visit banner lets you accept or decline optional analytics. To change that choice, clear the cookies for puzzleduck.co.uk in your browser and revisit the site; the banner will appear again. You can also block or delete cookies using browser settings, although blocking essential technologies may stop sign-in, forms, basket, or checkout features from working.
More information
Our privacy notice explains how we use personal information more broadly, including analytics and payment-provider data. For cookie questions, email hello@puzzleduck.co.uk and include "cookies" in the subject line. We may update this policy if the technologies or legal requirements change.
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