Skip to main content

FAQs

Practical answers before you follow the duck.

Practical answers about group size, timing, routes, phones, weather, accessibility, and app-led play.

Start with the hunt you are considering.

Details vary by route

Group allowances, timing, access conditions and the mix of challenges depend on the hunt. Check its page first, then ask us about anything you need to confirm before booking.

Practical questions

How many people can do a hunt?

Capacity depends on the route, venue, timing, support, and format. Tell PuzzleDuck your expected headcount so the team can confirm what is practical for your brief.

How long does a hunt last?

Duration depends on the number and spacing of stops, challenge difficulty, group pace, and the booked play window. The public hunt page or booking details give the estimate for that route.

Where do hunts start?

For bespoke hunts, you can specify the start point or ask PuzzleDuck to recommend one. Public hunts show their route facts before play.

Are hunts entirely outside?

They are outdoor by default, but bespoke routes can include indoor stops such as galleries, museums, offices, venues, or on-site buildings when that supports the experience.

Does every player need a phone?

Phone requirements depend on the hunt format. The public hunt page or booking confirms whether each player needs the app. Anyone playing on a phone should bring it charged and have mobile data available.

What happens if the weather is bad?

Weather arrangements depend on the booking terms. Contact PuzzleDuck as early as possible to discuss rescheduling or other practical options.

How accessible are the hunts?

Public places can change because of roadworks, closures, or other local conditions. Share access requirements before booking so the proposed route and any known constraints can be checked and discussed.

What should players wear?

Wear clothing and footwear suitable for the route, forecast, and expected walking distance. Check the public hunt page or booking for route-specific advice.

Ask a route question

Share the page you are looking at and what you need to know.

Ask a question

Enquiry form

How can we help?