FAQs
Practical answers before you follow the duck.
Practical answers about group size, timing, routes, phones, weather, accessibility, and app-led play.
Choosing a hunt
How many people can do a hunt?
Capacity depends on the route, venue, timing, support, and format. Tell PuzzleDuck your expected headcount so the team can confirm what is practical for your brief.
How long does a hunt last?
Duration depends on the number and spacing of stops, challenge difficulty, group pace, and the booked play window. The public hunt page or booking details give the estimate for that route.
Where do hunts start?
For bespoke hunts, you can specify the start point or ask PuzzleDuck to recommend one. Public hunts show their route facts before play.
How accessible are the hunts?
Public places can change because of roadworks, closures, or other local conditions. Share access requirements before booking so the proposed route and any known constraints can be checked and discussed.
Getting ready to play
Are hunts entirely outside?
They are outdoor by default, but bespoke routes can include indoor stops such as galleries, museums, offices, venues, or on-site buildings when that supports the experience.
Does every player need a phone?
Phone requirements depend on the hunt format. The public hunt page or booking confirms whether each player needs the app. Anyone playing on a phone should bring it charged and have mobile data available.
What happens if the weather is bad?
This is the UK, so there’s always a chance the weather might decide to join your adventure too. A bit of wind? A splash of rain? Sometimes that just makes the hunt even more memorable. Grab a coat, embrace the elements and carry on exploring. But if the weather turns properly grim, don’t worry. Your hunt does not expire once you start it. You can stop at any point, head somewhere warm, and come back to finish your adventure when the weather improves. So whether you’re hunting in sunshine, drizzle or full-on British sideways rain, the choice is yours. The city will still be there when you’re ready. Scheduled group bookings follow the arrangements in your booking confirmation.
What should players wear?
Wear clothing and footwear suitable for the route, forecast, and expected walking distance. Check the public hunt page or booking for route-specific advice.
Ask a route question
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